Privacy Policy
Information Collected
A call may provide a name, phone number, property location and details about water damage. Technical data such as browser type and page visits may also be collected. The details a caller shares may include the appliance location, affected rooms and whether water is still flowing. Avoid sharing sensitive financial information during a service call.
Use of Information
Information is used to respond to service calls, understand website performance and protect against misuse.
Call Handling
Call details may be shared with a service provider so the reported water loss can be addressed. Calls may be recorded where permitted by law. Call information is handled for service coordination and related recordkeeping. The handling of recordings follows applicable consent rules.
Cookies and Analytics
Cookies or similar tools may measure traffic and support basic website functions. Browser settings can limit cookies.
Retention
Information may be retained as needed for service records, legal duties and security. Retention periods depend on the type of record and applicable law. Records may be deleted or anonymized when no longer needed, subject to legal and operational requirements.
Security
Reasonable safeguards are used for information handled through the website, but no transmission or storage method is risk free.
Policy Changes and Contact
This policy may change as practices or legal requirements change. Call (888) 578-6508 with a privacy question.